You may be entitled to compensation of up to €600 in case of delay, cancellation, or overbooking!
Success fee
Success-based system – submitting a compensation claim is completely free of charge.
Our service operates on a “no win, no fee” basis, so you have nothing to lose — we only charge a success fee if we actually secure compensation for you. In case of a successful claim, we retain 29% of the awarded compensation as our success fee.
The amount of compensation is determined by EC261/2004 regulation and depends on the flight distance and the length of the delay upon arrival.
Here’s a simplified table to help you understand the eligible compensation:
For flights of 1,500 km or shorter, the customer will receive €250 in compensation, and the customer will need to pay a service fee of 29% + VAT.
For flights within the EU exceeding 1,500 km but under 3,500 km, the customer will receive €400 in compensation. Therefore, the customer will only need to pay the service fee of 29% + VAT. For all other flights not mentioned above, if the customer receives compensation of €600, the service fee will be 29% + VAT of the compensation.
For the flights mentioned above, in cases where the customer is not entitled to compensation amounts of €250, €400, or €600, the customer does not need to pay the 29% + VAT service fee for the flight compensation.
For claims of other types that differ from those specified in EC 261, the service fee will be withheld as follows:
Guarantee of Compensation Amount for Flight Compensation
The customer is always entitled to assurance that FlightCompensator will guarantee the accuracy and correctness of the compensation amount they are to receive. If all the conditions specified in the claim are met according to EC261, the customer will be entitled to receive the correct amount in euros from FlightCompensator.
For further clarification, the compensation resulting from an EC261 claim must be paid in euros. Therefore, the compensation received as a result of FlightCompensator’s efforts is processed in a completely transparent manner. As a result, the customer can satisfactorily verify that FlightCompensator has fulfilled its obligations under EC261.
International Bank Transfer Fees
Costs and additional expenses related to bank transfers do not affect FlightCompensator’s responsibility. Even if these costs are expected to be inconsistent or relevant in most cases, we reserve the right not to assume liability for them due to varying bank policies.
Other Fees
The prices and fees listed in FlightCompensator’s price list do not incur additional charges or other taxes or fees from our side. The listed amounts will be the only ones you need to pay, and they will be deducted from the compensation upon arrival.